What Information We Hold and Why
When you open an account, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We record transaction data tied to your wallet activity so we can process deposits and withdrawals accurately
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and resolve any disputes. Device and session data — your IP address, browser type, and login timestamps — are logged to protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Nagad
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is limited strictly to what those services need to complete your transaction. Where local law in Bangladesh requires us to retain records, we comply with those obligations. Your eligibility to use this platform and the data rights available to you depend on your local law and
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the region from which you access the service. We keep your data only as long as your account is active or as required by applicable law, after which it is deleted or anonymised.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.